Delivery and shipping

Welcome to www.nylolock.com! Below is our shipping policy to help you understand the relevant information about order delivery.

1. Shipping Method
   We offer a variety of shipping methods for you to choose from, including but not limited to:

Standard Express: Our standard express service is suitable for most orders and is generally an economical option.
Expedited Express: If you need fast delivery, we offer expedited express service to ensure that your order is delivered as soon as possible.
All shipping methods are carried out by third-party logistics companies, UPS, FedEx, DHL, Postal, etc. We will choose the best logistics partner based on your address and needs.

2. Shipping Fees
   The shipping fee is determined by the following factors:

Total Order Amount: The higher the order amount, the more shipping discounts you may enjoy.
Shipping Method: Different shipping methods have different fees, and the fees will be higher when choosing expedited service.
Delivery Location: Shipping fees vary depending on the geographical location of the delivery address.
At checkout, the system will automatically calculate and display the shipping fee, and ensure that you clearly understand the fees you need to pay before confirming the order.

3. Processing Time
   All orders will be processed within 3 working days after payment is confirmed. Once processed, we will arrange shipment according to the shipping method you choose and send a confirmation email. Please note that the processing time does not include weekends and holidays.
4. Estimated Delivery Time
   The estimated delivery time will vary depending on the shipping method you choose and the delivery address. Generally:

Standard Express: The estimated delivery time is 6 working days.

Expedited Express: The estimated delivery time is 3 working days.

International Shipping：The estimated delivery time is 12 working days.

Please note that the estimated delivery time is working days and may be delayed due to force majeure factors (such as bad weather, traffic delays, etc.).

5. Order Tracking
   Once your order is shipped, we will send you a shipping confirmation via email, which contains a tracking number. You can use this number to check the order status on the logistics company’s website to understand the package location and estimated arrival time in real time.
6. Unsuccessful Delivery
   If the delivery is unsuccessful due to incorrect address, absence of the recipient or other reasons, we will try our best to contact you to confirm the correct delivery information. Please make sure to provide accurate address information when placing an order to avoid unnecessary delays.
7. International Shipping
   We currently support international shipping, but please be aware that international orders may be subject to customs and import taxes. The relevant costs are borne by the recipient, please understand the relevant regulations in your country before placing an order.

We look forward to providing you with a satisfactory shopping experience and thank you for choosing www.nylolock.com!